Dedicated to service, meet our talented team of professionals!


RAMONA – Registered Dental Hygienist

Ramona has been helping our patients since 2008. While there are many capable hygienists throughout the dental community, there are few that can match Ramona’s passion for empowering her patients to see the possibilities. She positively loves supporting Dr. Natalie Jackson in her work to transform lives through advanced dentistry! Ramona has a thorough (yet gentle) touch that is well-received by our patients, having honed her skills through extensive service under the supervision of Periodontists throughout her career. When Ramona isn’t focused on dentistry, she spends her time engaging in professional voice work for commercials. Ramona also takes on acting roles in cinema films, performs in local theatre, and designs kitchens and bathrooms for her real estate clients.


MICHELLE – Laboratory Technician

Michelle has been helping our patients since 2012. Without a doubt, one of the most important roles in a team that’s committed to providing advanced dentistry is the Dental Laboratory Technician. Michelle works alongside Dr. Natalie Jackson to create onlays, crowns, and bridges that become more than simple restorations – they create art that mimics life! If you are interested in our orthodontic services, then you’ll definitely appreciate Michelle’s considerate approach to orthodontic adjustments. She also diligently maintains the wide variety of our practice’s clinical equipment and supplies, all while infusing our daily work with her good cheer. Outside of dentistry, Michelle is an active urban gardener and she enjoys outdoor activities like hiking and attending various festivals.


ALAINA – Treatment Coordinator

Alaina has been helping our patients since 2014. Understanding that every patient is an individual with unique circumstances is critically important, and that’s where Alaina shines in her work as our Treatment Coordinator. Because Alaina takes the time to learn about our patients, Dr. Natalie Jackson’s ability to accurately diagnose conditions, recommend appropriate treatment, and deliver care that utilizes advanced dentistry is maximized to its fullest potential! Alaina also delivers exceptional education to our patients, always making sure that their questions are answered to their satisfaction and that they are comfortable with our recommended course of action before proceeding with treatment. She loves spending time with her baby daughter along with the rest of her family and friends. Alaina enjoys attending and volunteering at local festivals and charity events, as well as taking care of her beloved dog.


LISA – Chairside Dental Assistant

Lisa has been helping our patients since 2014. Aside from the dentist herself, many patients would say that the Chairside Dental Assistant can make or break their experience at the dentist’s office. This is even more critical in a practice that’s devoted to providing advanced dentistry, and Lisa helps Dr. Natalie Jackson make great dentistry happen every day! She is personable and attentive to our patients needs, while always remaining mindful about doing whatever needs to be done in order to ensure that efficient, effective treatment is delivered. Lisa is continuing to grow in her implementation of skills that support advanced dentistry, such as utilizing impression-less, powder-free intraoral scans for CEREC CAD/CAM onlays, crowns, and bridges. She loves spending time with her family, including her son and baby daughter. Lisa is an avid reader, as she enjoys reading various popular novel series.


JOHANNE – Financial Coordinator

Johanne has been helping our patients since 2008. Accurately maintaining patient accounts and effectively navigating the ever-changing landscape of dental insurance benefits are challenging responsibilities, and Johanne has consistently delivered exceptional results. She always goes far beyond the call of duty to fight for our patients when handling claims on their behalf, and her integrity is second to none! Johanne also assists Dr. Natalie Jackson with managing her schedule and ensuring that our team is prepared well in advance for upcoming cases. Her work in dentistry follows an accomplished career in public service, and we appreciate the insights that Johanne’s extensive experience brings to the table. She loves spending time with her grandson and his family, and she also enjoys photography and attending festivals throughout New Orleans.


JOHN – Office Manager

John has been helping our patients since 2007. When you work for a rare individual that pushes the limits of modern dentistry like Dr. Natalie Jackson, you must always be ready, willing, and able to learn new skills. Initially, John leveraged his experience in accounting to establish the fundamental business processes of our practice; however, he soon realized that he needed to grow in order to help Dr. Jackson realize her vision. Over the years, John has acquired experience in communications, small office networking, website development, print and digital media creation, building PCs, photography, clinical software, 3D printing, and (of course) management. While most of John’s work is behind the scenes, he feels great satisfaction whenever he’s able to make life easier for our patients and our team. John loves spending his free time with his wife and son. He also enjoys working out at the Tulane Reily Center, reading the latest developments on tech blogs, watching tutorial videos on YouTube, and actively supporting the ministry of Celebration Church.

Natalie S. Jackson, DDS, MAGD | NOLA Smiles Dental Solutions
(504)895-3580
2633 Napoleon Avenue · Suite 820 · New Orleans, LA 70115
Natalie S. Jackson, DDS, MAGD
NOLA Smiles Dental Solutions
(504)895-3580
2633 Napoleon Avenue
Suite 820
New Orleans, LA 70115