Sondra has been helping our patients since 2023, and serving as a Registered Dental Hygienist for over 10 years. She is originally from northern Kentucky, but Sondra's love for the city of New Orleans compelled her to join our community. Sondra graduated from the University of Cincinnati in 2014, and she sincerely enjoys getting to know each patient's unique personality while helping them achieve their best and healthiest smile. She loves to provide a comfortable, caring, and clean environment so that every patient is assured that they are receiving the best care possible. Outside the dental office, Sondra loves spending time with her husband, family, and friends. She loves to travel, explore new restaurants, and spend time outdoors gardening and relaxing.

Edith has been helping our patients since 2007, with a brief departure and then returned in 2020 to help Dr. Jackson during the COVID-19 pandemic. She has been serving patients in dentistry for over 42 years, starting in Mexico with her training as a dental professional. Edith loves seeing patients and helping them achieve their best smiles, focusing on advocating preventive care that is catered to the individual's needs. She regularly assists Dr. Jackson with explaining treatment recommendations to patients in addition to processing on-site labwork. Thanks to her fluency in both English and Spanish, Edith is also able to facilitate greater access to our services. Edith enjoys spending her free time with her husband and friends, with the occassional trip out of town to love on her grandson.

Alaina has been helping our patients since 2021. Being exposed to dentistry her entire life, Alaina, Dr. Jackson’s daughter, became a dental assistant and pursued the EDDA certification through the LSU School of Dentistry. She values oral health and beautiful smiles, and she has compassion for people who have high anxiety and severely damaged teeth. She loves being a part of helping people get past their dental phobias and getting a second chance at having a great smile. In her free time, she enjoys drawing and writing both poetry and prose. She loves New Orleans, her birth city, and enjoys dressing up in trendy fashion and exploring unique restaurants and artistic venues.

Johanne has been helping our patients since 2008. Accurately maintaining patient accounts and effectively navigating the ever-changing landscape of dental insurance benefits are challenging responsibilities, and Johanne has consistently delivered exceptional results. She always goes far beyond the call of duty to fight for our patients when handling claims on their behalf, and her integrity is second to none! Johanne also assists Dr. Natalie Jackson with managing her schedule and ensuring that our team is prepared well in advance for upcoming cases. Her work in dentistry follows an accomplished career in public service, and we appreciate the insights that Johanne’s extensive experience brings to the table. She loves spending time with her grandson and his family, and she also enjoys photography and attending festivals throughout New Orleans.

John has been helping our patients since 2007. When you work for a rare individual that pushes the limits of modern dentistry like Dr. Natalie Jackson, you must always be ready, willing, and able to learn new skills. Initially, John leveraged his experience in accounting to establish the fundamental business processes of our practice; however, he soon realized that he needed to grow in order to help Dr. Jackson realize her vision. Over the years, John has acquired experience in communications, small office networking, website development, print and digital media creation, building PCs, photography, clinical software, 3D printing, and...management. While most of John’s work is behind the scenes, he feels great satisfaction whenever he’s able to make life easier for our patients. John loves spending his free time with his wife and son. He also enjoys working out at the Jewish Community Center, reading the latest developments on tech blogs, watching tutorial videos on YouTube, learning to play the cello, and actively supporting the ministry of Celebration Church.